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TERMS OF SALE
20°Sud Boutique Hotel 4* Superior, Grand Bay - Mauritius.

Reservations
Our reservation department can be reached by email at resa@20degresSud.com and by phone at +230 263 5000.
Reservations will be definitively confirmed after receipt of 50% deposit by credit card (Visa - MasterCard - Diners Club) or bank transfer. 

The remaining balance of accomodation will be kindly requested upon arrival at hotel Check-in. All extras are to be settled on departure by the guests.


Arrival and departure
The day of arrival, the reception of guests in bedrooms (Check-in) is done from 2 pm.
The day of departure (check-out), the rooms must be vacated by 11:30 am.
The availability of the room for a morning host (Early check-in) or a late departure (late check-out) can be guaranteed, subject to availability, with a surcharge equal to 75% of the price per person per night. This supplement does not include any meals.

Mealplan

You can choose between half board and full board.

Half board includes breakfast buffet, from 7am to 10:30 am, an "Afternoon tea/coffee” including a "home made pastry" is served from 4 pm to 5pm and the "à la carte" dinner evening (without drinks) is served from 7:30 p.m. to 9:30 p.m. (last order). Note that some elaborate dishes may apply supplement to be settled in extra addition to half-board formula.

A Mauritian speciality buffet is proposed on sundays and replace above "à la carte" dinner.

Full board includes an extra lunch (main course/dessert) without drinks.

 

In order to preserve the intimate and specific nature of the boutique hotel, groups more than 8 guests as well as children under 12 years of age are unfortunately not accepted in the hotel.

 

A Dress Code is required from 7 pm in the bar and restaurant. Wearing shoes, long pants, polo with a collar or shirt for men is imperative.

All rooms and suites of the Boutique Hotel 20°Sud are exclusively non-smoking. However, it is possible to smoke outdoors on your private terrace and/or other outdoor smoking hotel’s areas (beach, pools, bar etc.) with respect of Residents of boutique hotel 20°Sud.

Cancellation Policy
For any cancellation, we charge
●   50% within 21 days of arrival.
●   75% within 14 days of arrival.
● 100% within   7 days of arrival and/or if any changement of dates shall occur during the stay (date, duration, number of guests, meal plan, services etc.) regarding original dates reserved.
No show: 100% of the booking.

A 5% administration and banking transfer fees will apply to all refunds.

In the event of a premature departure, the full extent of the stay, as originally booked and confirmed, will be charged.
NB: Cancellation will only become effective after a written confirmation is received by the hotel.  

A complimentary shuttle service in a traditional motor pirogue is available from hotel pontoon to center of Grand Bay (Sunset Boulevard pier) from monday to saturday inclusive (except during public holidays), 3 times a day at fixed hours: 9:30 am, 11:30 am and 05:00 pm.
In an exceptional case of bad weather and/or bad sea conditions, this service may be suspended without notice or compensation and will be replaced by a shuttle car or minivan.

Any dispute, controversy or claim of any nature, that could not find an amicably solution, will be heard under the exclusive jurisdiction of the Mauritian legal authorities.

Terms and Conditions of use of this website:

www.20degressud.com website is the exclusive property of Sté des Bains de Mer Ltd, whose registered office is: Coastal Route, Pointe Malartic, Grand Bay, Mauritius.
The website aims to provide general information on the boutique hotel 20°Sud ® and all managed services by company des Sté des Bains de Mer Ltd.

Any content may not be copied, reproduced, republished, uploaded, posted, modified, transmitted or distributed without the written permission of the Sté des Bains de Mer Ltd. Access, use, disclosure of this website, services, content or functions are to accept all terms and conditions of this site. It is not intended to be exhaustive and gives no warranty, express or implied, as to the quality, accuracy, or delays in updating this website.

Sté des Bains de Mer Ltd rejects any liability for any direct or indirect, incidental, special or punitive damages, including, without limitation, any lost profits or lost profits resulting from the consultation or improper use of this website.
By using this website, the user accepts all potential risks associated with its use, including any risk of damaging the media used (computers, smartphones, tablets etc.) and its software.

This website also contains links to other websites. The inclusion of these links does not mean in any way that Sté des Bains de Mer Ltd recommends, promotes and does not guarantee the maintenance of quality observed in the time of going online and can not be held responsible for any deterioration in the quality of services provided by these third party companies.

Sté des Bains de Mer Ltd reserves the right to make changes at any time and without notice, temporary or permanent changes to its website, which can result in the unavailability of the site at any time. However, Sté des Bains de Mer Ltd is not responsible and will not be liable for any claims, penalties, losses, damages or expenses arising from the use or inability to use the site or any access unauthorized or modified by a third party site.

Any dispute, regardless of its nature, will be heard exclusively in the legal authorities of Mauritius, only recognized authorities.